RETURNS & EXCHANGES

If the item you received is not the item you ordered or it is defective or damaged, we will make every effort to replace it as soon as possible or we will gladly take back the item and credit you the merchandise price and shipping and handling costs.

If for any reason you are not completely satisfied with your purchase, you can return the new and unused item within 10 days of delivery for a full refund, less shipping and handling. We cannot accept a return of products that have been visibly used. If you would like to exchange for another item in the same price class we will gladly do so, return and redelivery shipping costs are the customers responsibility however.

Items on sale and custom orders cannot be returned.


To make a return, please take the following steps:

?Send the item back in the original packaging. If that is not possible, please wrap the item in bubble wrap and place in a small box. The item must be securely wrapped inside the box during transport.

?Include a copy of the receipt. If that is not possible, include the your name, shipping address, phone number, email, and reason for the return.

?Packages must be returned prepaid- we do not accept COD packages. Shipping charges will be refunded if we sent the wrong item, or if the item we sent was defective or damaged.


Send all returns and exchanges to:
Magpul (ASIA) LIMITED
ROOM 1203-4, WEALTH COMMERCIAL CENTRE,
48 KWONG WAH STREET,
MONG KOK, KOWLOON,
HONG KONG

For more information please contact us at sales@magpul-pts.com or call +852 2332 6108